ISP Service - B004-05-06
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Terms and Conditions (PDF) that pertains to this Erate 9 RFP
Bid Form (MS Word) - must be completed along with bid submission.
You may need to submit some or all of the followuing with your bid for this
__Fingerprint Notice and Acknowledgement
NOTE: A digital (soft) copy of the full bid is required to be submitted on CD along with the hard copy at time of submission. Per Erate and district requirements, bidder must provide an itemized list of all charges for individually identifiable components of the proposed system, including all associated installation, configuration, 8% sales tax, shipping, and any other associated charges. Bidder must include charges for all electronic components required to connect all applications, all design, cabling, and maintenance charges as applicable to provide a turnkey solution.
Seeking a 3 Year contract:
Provide optional pricing for 100MB connectivity.
1.0 GENERAL INFORMATION
A. PURPOSE AND SCOPE
1) Pajaro Valley Unified School District (PVUSD) intends to acquire Internet Service Provider (ISP) function and service reflecting direct access to the Internet
2) ATM service emanating from the PVUSD Network Operations Center (NOC) will be the separate responsibility of PVUSD and is not included in this Request for Proposal (RFP). The ATM service at provider NOC is for the virtual circuit only.
B. DISTRICT OVERVIEW
The school district is made up of thirty-four sites (34) and covers an area of over 200 square miles. The district provides education services to the community and currently teaches 20,000 students and employs 2,000 staff members. Over eighty percent of the district’s schools have been cabled for voice/video/data to the classroom with projects in progress for addressing the needs of the remaining sites.
C. CURRENT SERVICE PROVIDER
PVUSD currently connects to the Santa Cruz County Office of Education (SCCOE) through an ATM connection (20 Mbps burst to 40 Mbps) and has standardized on the use of PolyCom video equipment for use within the district. SCCOE is directly on the backbone of the educational/research backbone and is multi-homed through two DS3 services.
D. CURRENT NETWORK
1) The following diagram represents in a general manner the current configuration of the PVUSD network. Note that the Santa Cruz County Office of Education area of the diagram represents the area under consideration.
2) Network facilities should begin with the virtual circuit on the SCCOE side. There are no provisions in this RFP for products and services residing on the PVUSD side.
2.0 TECHNICAL REQUIREMENTS
A. COMMUNICATIONS FACILITIES
1) ATM (Asymmetric Transmission Method)
(a) ATM based on a minimum 40-megabit base transmission rate between PVUSD’s (NOC) and the NOC hosting access to the educational/research backbone of the Digital California Project.
(b) ATM network capacity for serving PVUSD must be expandable, upon demand, to 40Mbps-sustained bandwidth for network access.
(c) Request is for virtual ATM circuits at provider’s NOC only
B. NETWORK SERVICES
1) Minimum Network Services Availability
Provider must have available at PVUSD’s request, and at immediate availability, the use of the following functionality that is compatible with PVUSD’s status as a public educational institution.
(a) Firewall and intrusion detection tailored to PVUSD needs as defined by PVUSD.
(b) Content Filtering at CIPA level of qualification with PVUSD providing administration of content related to PVUSD.
(c) Proxy services.
(d) Web hosting services with no limit on web sites and with PVUSD administering their own sites.
(e) Network News with content filtering and selective use via PVUSD administration of the news feeds.
(f) Mail services as backup to PVUSD’s internal mail service.
(a) Multiple complete C class address blocks, minimum three, with no limit on contiguous addresses within a C class address block.
(b) Address translation.
(c) Domain Naming Services provided through PVUSD’s own DNS authentication
C. TECHNICAL SERVICES
1) Phone-in support
(a) Available to PVUSD’s technology support staff during all school hours.
(b) Emergency service available for off-hours through telephone contact.
2) Technical staff
(a) Trained and experienced network staff capable of, and available for providing professional network engineering support and design services.
(b) Provider must have on-staff expertise for supporting video technology, i.e. video conferencing, distance learning, electronic classrooms, etc.
(c) Adequate 24 x 7 coverage, either through on-call or on-shift, for resolving issues in a timely fashion.
3) Network Operations Center
(a) NOC that provides continuous monitoring of the status of all network connections.
(b) Advanced network monitoring – preemptive problem resolution through diagnostics and event tracking.
(c) Bandwidth utilization monitoring for sizing connections – recording
and reporting of bandwidth utilization segregating the types of traffic, i.e.
QOS for voice and web site activity, etc.
1. Access at providers premise to the CalREN-DC Network via multiple, redundant DS-3 circuits, with fall back to the public Internet via ATM at the 40MB rate minimum.
2. QoS provisioning for appropriate traffic as required to take advantage of QoS enabled applications on the Cal REN-DC Network
3. Access to multicast service on CalREN-DC
4. Access to Internet 2 Networks (academic/research backbone offered by the K-12 High Speed Network)
Last Updated 12/21/05
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