More info on the worm that's affected MS SQL 2000. Please open a TAC case with Cisco at P2 or P1 depending on severity and if you would like some assistance. I can be reach this evening or in the AM if nec by cell.
Tim Young, Major Account Manager
Cisco Systems, Inc.
5890 Owens Dr.
Pleasanton, CA. 94588

925-223-3565 office
925-437-5900 cell
800-365-4578 pager

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c i s c o S y s t e m s

Sent: Sunday, January 26, 2003 4:26 PM
Subject: Slammer/Sapphire Worm Update

Below is the latest advisory from Cisco. I wanted to get it out to the team as well as review a few points.
. Systems that were protected by Host Sensor were immune to the attack (Also servers protected by Okena's StormWatch)
          To get your customers a demo copy of StormWatch send them here, and I have included the Okena requirements .pdf
2 . The patch from Microsoft contained other bugs that caused memory leaks in the application .  
. The FIB(CEF) based architecture that is Unique to Cisco products (read Extreme, Foundry, etc.. don't have it) allowed networks to stay up, while others melted.  
. A firewall, a NIDS device, a router, or a switch could not have prevented either the attack or the subsequent denial of service, ONLY A SYSTEM THAT INCLUDES ALL OF THESE DEVICES, AND A PROCEDURE TO PUT THEM IN PLACE could prevent or limit the effects of this attack.
 I hope this message has been helpful.

Hash: SHA1

Cisco Security Advisory: Microsoft SQL Server 2000 Vulnerabilities in Cisco
Products - MS02-061

Revision 1.0 INTERIM

For Public Release 2003 January 26 05:30 GMT

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Please provide your feedback on this document.

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    Affected Products
    Software Versions and Fixes
    Obtaining Fixed Software
    Exploitation and Public Announcements
    Status of This Notice
    Revision History
    Cisco Security Procedures

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This advisory describes a vulnerability that affects Cisco products and
applications that are installed on Microsoft operating systems incorporating
the use of the Microsoft SQL Server 2000 and is based on the vulnerability of
SQL Server 2000, not due to a defect of the Cisco product or application.

A number of vulnerabilities that have been discovered that enable an attacker
to execute arbitrary code or perform a denial of service against the server.
These vulnerabilities were discovered and publicly announced by Microsoft in
their Microsoft Security Bulletins MS02-039, MS02-056, and MS02-061.

All Cisco products and applications that are using unpatched Microsoft SQL
Server 2000 are considered vulnerable.

This advisory is available at

Affected Products

To determine if a product is vulnerable, review the list below. If the software
versions or configuration information are provided, then only those
combinations are vulnerable.

  * Cisco CallManager 3.3(x)
  * Cisco Unity 3.x, 4.x
  * Cisco Intelligent Contact Management (ICM) 5.0
  * Cisco E-Mail Manager (CeM)
  * Cisco Building Broadband Service Manager 5.0, 5.1

No other Cisco product is currently known to be affected by this vulnerability.


Implementations of the Microsoft SQL Server 2000 are vulnerable to buffer
overflows and denial of service attacks. These vulnerabilities can be exploited
to execute arbitrary code on a computer system or to disrupt normal operation
of the server.

The vulnerabilities have been described in more detail at


According to Microsoft, the vulnerabilities range from an attacker gaining
additional privileges on a SQL server to gaining control over the SQL Server.
Additionally the MS SQL "Sapphire" Worm is known to exploit this same
vulnerability which can result in degraded network performance as the worm
attempts to propagate.

Software Versions and Fixes

Cisco CallManager
    Customers running version 3.3(x) should install Cisco's cumulative SQL 2000
    Hotfix, SQL2K-MS02-061.exe, from
Cisco Unity
    Customers should install the Microsoft SQL 2000 Service Pack 2 (SP2) and
    Security Rollup 1 (SRP1) "Q323875_SQL2000_SP2_en.EXE". Both are available
    on the Microsoft website at the following location:;en-us;Q316333&sd=tech
Cisco Intelligent Contact Management
    Customers should install the Microsoft SQL 2000 Service Pack 3 (SP3). It is
    available on the Microsoft website at the following location:
Cisco E-Mail Manager
    Customers should install the Microsoft SQL 2000 Service Pack 3 (SP3). It is
    available on the Microsoft website at the following location:
Cisco Building Broadband Service Manager
    This section will be updated within 24 hours with more details on patch
Obtaining Fixed Software

Where Cisco provides the operating system bundled with the product, Cisco is
offering free software upgrades to address these vulnerabilities for all
affected customers. Customers may only install and expect support for the
feature sets they have purchased.

Customers with service contracts should contact their regular update channels
to obtain any software release containing the feature sets they have purchased.
For most customers with service contracts, this means that upgrades should be
obtained through the Software Center on Cisco's Worldwide Web site at

Customers whose Cisco products are provided or maintained through a prior or
existing agreement with third-party support organizations such as Cisco
Partners, authorized resellers, or service providers should contact that
support organization for assistance with obtaining the free software upgrade

Customers who purchased directly from Cisco but who do not hold a Cisco service
contract, and customers who purchase through third party vendors but are
unsuccessful at obtaining fixed software through their point of sale, should
obtain fixed software by contacting the Cisco Technical Assistance Center (TAC)
using the contact information listed below. In these cases, customers are
entitled to obtain an upgrade to a later version of the same release or as
indicated by the applicable row in the Software Versions and Fixes table (noted

Cisco TAC contacts are as follows:

  * +1 800 553 2447 (toll free from within North America)
  * +1 408 526 7209 (toll call from anywhere in the world)
  * e-mail:

See for additional
TAC contact information, including special localized telephone numbers and
instructions and e-mail addresses for use in various languages.

Please have your product serial number available and give the URL of this
notice as evidence of your entitlement to a free upgrade.

Please do not contact either "" or ""
for software upgrades.


Cisco has published a companion document at
which provides network based workarounds to mitigate the effects of these
vulnerabilities. Cisco also recommends applying the software based fixes to
affected devices to completely resolve the vulnerability.

Exploitation and Public Announcements

This issue is being exploited actively and has been discussed in numerous
public announcements and messages.

Status of This Notice: Interim

This is a Interim advisory. Although Cisco cannot guarantee the accuracy of all
statements in this notice, all of the facts have been checked to the best of
our ability. Cisco does not anticipate issuing updated versions of this
advisory unless there is some material change in the facts. Should there be a
significant change in the facts, Cisco may update this advisory.


This notice will be posted on Cisco's Worldwide Web site at
In addition to Worldwide Web posting, a text version of this notice is
clear-signed with the Cisco PSIRT PGP key and is posted to the following
e-mail and Usenet news recipients:

  * (includes CERT/CC)
  * Various internal Cisco mailing lists

Future updates of this notice, if any, will be placed on Cisco's Worldwide Web
server, but may or may not be actively announced on mailing lists or
newsgroups. Users concerned about this problem are encouraged to check the URL
given above for any updates.

Revision History

|Revision Number  |1.0       |Initial Public Release                      |

Cisco Product Security Procedures

Complete information on reporting security vulnerabilities in Cisco products,
obtaining assistance with security incidents, and registering to receive
security information from Cisco, is available on Cisco's Worldwide Web site at This includes
instructions for press inquiries regarding Cisco security notices. All Cisco
Security Advisories are available at

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This notice is Copyright 2003 by Cisco Systems, Inc. This notice may be
redistributed freely after the release date given at the top of the text,
provided that redistributed copies are complete and unmodified, and include all
date and version information.

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