It seems that Mentor Net has some significant IT requirements. More
requirements than that of SVC at the moment. I would say that their
significant requirements are such that I would recommend a separate
infrastructure be built solely for their needs. Here are my answers, but
feedback from Jim Warner is important here. I will cc him on this
MentorNet IT Requests that should be reviewed.
CAT-5 is prevalent throughout the building and should suffice their
- ----A CAT-5 100Mb Ethernet network for connectivity. This depends if
the building areas you provide are already wired. If not then
expect some installation & construction costs.
ARCLan is feeding the UARC folks and initially SVC will piggy back
onto that service. My understanding is that this will be temporary, until
CENIC fiber can be installed. Because our infrastructure is a VPN over
ARCLan to UCSC, I'm not sure of the complications that will happen by
adding additional encrypted packets to the mix. Most likely the packets
would get bigger and we would have to make some adjustments.
- ----VPN access to the internal machines. At one time this was a
problem on the ARCLan. Not sure if B19 is on the ARCLan or not.
Wireless Access Points do need to be coordinated with NASA, as they
use a wireless system that can sniff and snuff out other unwanted WAPs.
- ----Wireless access point to the network provided, or allowed to use
our own. I believe this needs to be cleared with the NASA folks to ensure
you don't have interference with other systems.
Again, this could cause policy issues with supporting a .net via a
.edu. I will escalate this question to Jim.
- ----- DHCP and WINS servers that we could use. Internal DNS service
either provided or allowed to use our own. Not sure who would provide
The data room was well sized and seemed to have extra rack space.
However, it seems that the four tower systems and two racks would not fit
in this room. If they did there would be little or no room left for UCSC.
I would recommend identifying a server room and build out the
architecture, electrical, hvac and communications accordingly.
- ---- Space for two rack, and four tower, servers with external backup
devices and access to a KVM switch to control them on top of two servers
(in the IT office). Remote access to all servers should be possible
through terminal server, as well as reasonably quick and easy physical
access. This means they want more space, some place to put servers; maybe
with air conditioning or at least some form of cooling.
I'm not sure of the details here, maybe Jim has feedback as to where
to escalate this question.
- -----access to a shared system of software licensing, antivirus
software, and network monitoring and intrusion detection.
At 09:09 AM 3/22/2005 -0800, you wrote:
This is what I wanted to talk to you about. I'm not sure if you've
about this or not, but I wanted to have you take a look at this to help
understand MentorNet's requirements and because you've talked to NASA
seen the setup at Bldg. 19.
Some questions I have are:
- Do the network closets that we saw at Bldg. 19 allow for their
requirements to store servers, or are they asking if the DHCP and
servers already exist and could they use them?
- Why might they need DHCP, DNS, and WINS? Isn't it sufficient to
DHCP and DNS? Isn't WINS for static configuration?
- When they say "VPN access to the internal machines", what
machines might they be talking about and are they talking about
access to BLDG. 19?
Senior Administrative Manager
UC Silicon Valley Center
300 McCord Avenue, Bldg. 555
P.O. Box 58
Moffett Field, CA 94035-0058
From: Lisa Akeson
Sent: Thursday, March 17, 2005 6:43 PM
To: Gail Greenspan
Subject: FW: MentorNet IT Needs
I'm going to ask that you work with NASA on this and on SOE's IT
we move into B19...
From: Carl Walsh
To: Lisa Akeson
Sent: 3/17/2005 5:03 PM
Subject: Fwd: MentorNet IT Needs
>Date: Thu, 17 Mar 2005 16:42:02 -0800
>From: Glen Winans <email@example.com>
>User-Agent: Mozilla Thunderbird 0.9 (Macintosh/20041103)
>X-Accept-Language: en-us, en
>To: Larry Merkley <Larry.Merkley@ADM.UCSC.EDU>
>CC: Bob Vitale <firstname.lastname@example.org>, Brad Smith
> Steve Kang
<email@example.com>, Carl Walsh <firstname.lastname@example.org>
>Subject: MentorNet IT Needs
>X-UCSC-CATS-MailScanner: Found to be clean
>Carl Walsh asked me to follow up with you and have ITS complete an
>assessment of how to accomodate Mentor Net at the SVC. Below is
>preliminary assessment completed by Bob Vitale in response to
>provided by Mentor Net. Not sure which staff you want to assign
>but Menotr Net has identifired their technical person for
>Smith ight have some input as well.
>This is a relatively high priority to determine feasibility.
>probably contact Carl for more specifics and the timeline being discussed;
>although if Mentor Net is going to move to SVC, it would happen by
>summer. If you have other questions, please let me
>Bob Vitale wrote:
>>I believe most of what MentorNet may be doable. However it
will take a
>>good amount of UCSC ITS networking assistance and some clear
>>demarcation zone limits. To that end, I would advise
>>significant amount for network setup and troubleshooting.
>>One big question is B19 networking provided by UCSC, contractors
>>I seem to recall since B19 is UARC, that they were allowed to
stay on the
>>Below I've noted MentorNet IT requests that may need a closer
look & why:
>>MentorNet IT Requests that should be reviewed.
>>----A CAT-5 100Mb Ethernet network for connectivity
>>This depends if the building areas you provide are already
wired. If not
>>then expect some installation & construction costs.
>>----VPN access to the internal machines.
>>At one time this was a problem on the ARCLan. Not sure if
B19 is on the
>>ARCLan or not.
>>----Wireless access point to the network provided, or allowed to
use our own.
>>I believe this needs to be cleared with the NASA folks to ensure
>>don't have interference with other systems.
>>----- DHCP and WINS servers that we could use. Internal DNS
>>either provided or allowed to use our own.
>>Not sure who would provide this.
>>---- Space for two rack, and four tower, servers with external
>>devices and access to a KVM switch to control them on top of
>>(in the IT office). Remote access to all servers
should be possible
>>through terminal server, as well as reasonably quick and easy
>>This means they want more space, some place to put servers; maybe
>>air conditioning or at least some form of cooling.
>>-----access to a shared system of software licensing,
>>and network monitoring and intrusion detection.
>>I'm not familiar with any key server or sharing of software
>>UARC. My guess is this does not exist. Network monitoring
& IDS would be
>>something to be arranged with ITS Networking people. For
>>reasons access to those systems with outside organizations is not
>>Glen Winans wrote:
>>>Sorry everyone--I meant to forward Carol's document as well
with my message.
>>>Re: Location for MentorNet -- UCSC at NASA Ames?
>>>"Carol Muller" <email@example.com>
>>>Fri, 25 Feb 2005 20:08:50 -0800
>>>"Glen Winans" <firstname.lastname@example.org>
>>>"Glen Winans" <email@example.com>
>>>"Steve Kang" <firstname.lastname@example.org>,
>>>from mnmail.mentornet.net (mnmail.mentornet.net
>>>services.cse.ucsc.edu (8.13.1/8.13.1) with ESMTP id
>>>25 Feb 2005 20:03:42 -0800 (PST)
>>>from MNLAPTOP06 ([126.96.36.199]) (authenticated user
>>>email@example.com) by mentornet.net
>>>[188.8.131.52]) (MDaemon.PRO.v6.8.5.R) with ESMTP id
>>>50-md50000000345.tmp; Fri, 25 Feb 2005 19:55:36 -0800
>>>Microsoft Outlook Express 6.00.2900.2180
>>>Produced By Microsoft MimeOLE V6.00.2900.2180
>>>No, hits=-0.4 required=5.0
>>>SpamAssassin 2.55 (184.108.40.206-2003-05-19-exp)
>>>---- Start SpamAssassin results -0.40 points, 5 required;
>>>preview: Dear Glen, Thank you for your message. I really
>>>interest, and the time and energy being invested in helping
>>>explore options for relocation, and am overdue in thanking
>>>Carolyn for your time and interest in meeting with me a few
>>>[...] Content analysis details: REFERENCES (-0.0 points) Has
>>>valid-looking References header QUOTED_EMAIL_TEXT (-0.4
>>>Contains what looks like a quoted email text ---- End
>>>mnmail.mentornet.net, Fri, 25 Feb 2005 19:55:49 -0800
>>>Thank you for your message. I really appreciate the
interest, and the
>>>time and energy being invested in helping us to explore
>>>relocation, and am overdue in thanking you and Carolyn for
your time and
>>>interest in meeting with me a few weeks ago.
>>>To respond to one of your specific questions, the MentorNet
>>>currently works in a collaborative environment with cubicles,
>>>we've learned to work without private offices. I'm
attaching a document
>>>which outlines our facilities and IT needs (with apologies
>>>having provided this document earlier -- it was an
>>>> From my limited knowledge of NASA Ames, a question which
may loom larger
>>>than the actual workspace requirements is whether we can
expect there to
>>>have reliable high speed Internet access of the kind we
need. As I'm
>>>sure you can appreciate, MentorNet's work is dependent upon a
>>>reliability throughout the year. Our systems
>>>Alen Plicanic, is the best point of contact in terms of
>>>specifications, and I'm sure would have an interest in
>>>whomever might be knowledge about and responsible for the IT
>>>and systems for Building 19, at whatever point in the process
>>>determine is appropriate for such a discussion. He can
be reached via
>>>email at firstname.lastname@example.org, 408-924-6985.
>>>All the best,
>>>----- Original Message ----- From: "Glen
>>>Cc: "Steve Kang" <email@example.com>
>>>Sent: Friday, February 25, 2005 6:13 PM
>>>Subject: Location for Mentor Net
>>>>Dean Steve Kang is out of town for several days, but he
asked me to
>>>>notify you that the Baskin School of Engineering is
proceeding to try
>>>>and identify some possible space for Mentor Net within
the UCSC Silicon
>>>>Valley Complex at the NASA Ames Research Center.
Steve plans to
>>>>discuss with the Executive Vice Chancellor and Chancellor
a proposal to
>>>>accomodate Mentor Net by allocating some office space
within Bldg. 19
>>>>that presently houses the UARC and will soon house our
>>>>program. This has potential to be a natural
collaborative setting for
>>>>Mentor Net among research and teaching activities in
science and engineering.
>>>>To help in this process, can you specify the general
amount of space
>>>>Mentor Net requires, including number of private
offices? Bldg. 19 has
>>>>many large offices (+300 asf) that can easily accomodate
up to 3
>>>>professional staff if that is workable, plus some smaller
>>>>private use. We believe in this collaborative
setting shared use of
>>>>conference rooms, classroooms, kitchen facilities, and so
>>>>easily be accomplished.
>>>>Glen T. Winans, Ph.D.
>>>>Baskin School of Engineering
>>>>UC Santa Cruz
>>>>1156 High Street
>>>>Santa Cruz, CA 95064-1077
>Glen T. Winans, Ph.D.
>Baskin School of Engineering
>UC Santa Cruz
>1156 High Street
>Santa Cruz, CA 95064-1077