Peer Refereed Publications (excludes workshop proceedings)

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2017


ComptonR., Chen, J., Haber, E., Badenes, H., Whittaker S. (2017) ‘Just the Facts’: Exploring the Relationship between Emotional Language and Member Satisfaction in Enterprise Online Communities. Proceedings of the International Conference on Weblogs and Social Media.


Hollis, V., Konrad, A.,  Springer, A., Antoun, C., Antoun, M., Martin, R., and Whittaker, S. (2017). What Does All This Data Mean for My Future Mood? Actionable Analytics and Targeted Reflection for Emotional Well-Being. Human Computer Interaction http://www.tandfonline.com/doi/full/10.1080/07370024.2016.1277724


Lukin, S., Walker, M., Anand, P and Whittaker, S. (2017). Argument Strength Is In the Eye of the Beholder: Audience Effects in Persuasion. In European Association for Computational Linguistics. AAAI Press.


2016


Bergman, O. and Whittaker, S (2016). The Science of Managing Our Digital Stuff, Cambridge, MIT Press.


Konrad, A., Tucker, S., Crane, J. and Whittaker, S. (2016). Technology and reflection: Mood and memory mechanisms for well-being. Psychology of Well-Being: Theory, Research and Practice.


Konrad, A., Isaacs, E., and Whittaker, S. (2016). Technology Mediated Memory: Is technology altering our memories and interfering with well-being? ACM Transactions on Computer-Human Interaction (TOCHI). ISSN 1073-0516.


Thomas, G., Azmita, M., and Whittaker, S (2016). Unplugged: Exploring the Costs and Benefits of Constant Connection. Computers in Human Behavior. doi:10.1016/j.chb.2016.05.078


Sas, C., and Whittaker, S., and Zimmerman, J. (2016). Design for rituals of letting go: an embodiment perspective on disposal practices informed by grief therapy. ACM Transactions on Computer-Human Interaction (TOCHI). ISSN 1073-0516.


Whittaker, S., Kalnikaite, V., Hollis, V., & Guydish, A. (2016). ‘Dont Waste My TIme’: Use of Time Information Improves Focus. Proceedings of the 2016 Conference on Computer-Human Interaction (CHI ’16). ACM, New York, NY, USA. DOI= http://dx.doi.org/10.1145/2858036.2858193


Warshaw, J., Whittaker, S., Matthews, T., & Smith, B. (2016). When Distance Doesn’t Really Matter: Effects of Geographic Dispersion on Participation in Online Enterprise Communities, Proceedings of the 2016 Conference on Computer Supported Co-operative Work (CSCW 16). ACM, New York, NY, USA.  DOI= http://dx.doi.org/10.1145/2818048.2835237


2015


Benn, Y., Bergman, O., Glazer, L., Arent, P., Wilkinson, I., Varley, R., & Whittaker, S. (2015), Navigating through digital folders uses the same brain structures as real world navigation. Nature, Scientific Reports, 5, #14719.


Hollis, V., Konrad, A., Whittaker, S. (2015). Change of Heart: Emotion Tracking to Promote Behavior Change, Proceedings of the 2015 Conference on Computer-Human Interaction (CHI ‘15). ACM, New York, NY, USA.


Konrad, A., Bellotti, V., Crenshaw, N., Tucker, S., Nelson, L., Du H, Pirolli, P., & Whittaker S. (2015). Finding the Adaptive Sweet Spot: Balancing Compliance and Achievement in Automated Stress Reduction. Proceedings of the 2015 Conference on Computer-Human Interaction (CHI ‘15). ACM, New York, NY, USA.


Warshaw, J., Matthews, T., & Whittaker, S., Kau, C., Bengualid, M., & Smith, B. (2015). Can an Algorithm Know the “Real You”?: Understanding People’s Reactions to Hyper-personal Analytics Systems. Proceedings of the 2015 Conference on Computer-Human Interaction (CHI ‘15). ACM, New York, NY, USA.


Oraby. S., Reed, L., Compton, R., Riloff, E., Walker, M., & Whittaker, S. (2015). And thats a fact: distinguishing factual and emotional argumentation in online dialogue. In Proceedings of North American Association for Computational Linguistics, 116. AAAI Press.


2014


Massey, C., Lennig, T, Whittaker, S. (2014) Cloudy Forecast: An Exploration of the Factors Underlying Shared Repository Use. Proceedings of the 2014 Conference on Computer Human Interaction (CHI ’14). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2556288.2557042


Massey, C., TenBrook, S., Tatum, C., Whittaker, S. (2014) PIM and Personality: What do our Personal File Systems Say About Us? Proceedings of the 2014 Conference on Computer Human Interaction (CHI ’14). ACM, New York, NY, USA.  DOI= http://doi.acm.org/10.1145/2556288.2557023


Sas, C., Whittaker, S., Dow, S., Forlizzi, J., Zimmerman, J. (2014) Design Implications: Knowledge Generated through Design Research. Proceedings of the 2014 Conference on Computer Human Interaction (CHI ’14). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2556288.2557357


Matthews, T., Chen, J., Whittaker, S., Pal, A., Zhu, H., Badenes, H., Smith, B. A. (2014) Goals and Perceived Success of Online Enterprise Communities: What Is Important to Leaders & Members? Proceedings of the 2014 Conference on Computer Human Interaction (CHI ’14). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2556288.2557201


Matthews, T., Whittaker, S., Badenes, H., Smith, B. A. (2014). Beyond End User Content to Collaborative Knowledge Mapping: Interrelations Among Community Social Tools. Proceedings of the 2014 Conference on Computer Supported Co-operative Work (CSCW ’14). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2531602.2531694


Petrelli, D., Bowen, S., and Whittaker, S. (2014). Photo Mementos: Designing Digital Media to Represent Ourselves At Home. International Journal of Human Computer Studies, 320-336. DOI= http://dx.doi.org/10.1016/j.ijhcs.2013.09.009


Bergman, O., Whittaker, S., and Falk, N. (2014). Shared Files: the Retrieval Perspective. Journal of the American Society for Information Science and Technology (JASIST), DOI= http://dx.doi.org/10.1002/asi.23147


2013


Whittaker, S. (2013). Interaction Design: What we know and what we need to know. Interactions, XX, 4, 38-42. DOI= http://doi.acm.org/10.1145/2486227.2486236


Isaacs, E., Konrad, A., Walendowski, A., Lennig, T., Hollis, V., and Whittaker, S (2013). Echoes From the Past: How Technology Mediated Reflection Improves Well-Being. Proceedings of the 2013 Conference on Human factors in computing systems (CHI '13). ACM, New York, NY, USA. Nominated for best paper award. DOI= http://doi.acm.org/10.1145/2470654.2466137


Matthews, T., Whittaker, S., Badenes, H., Smith, B. A., Muller, M., Ehrlich, K., Zhou, M., and Lau T. (2013). Community Insights: Helping Community Leaders to Enhance the Value of Enterprise Online Communities.. Proceedings of the 2013 Conference on Human factors in computing systems (CHI '13). ACM, New York, NY, USA. Nominated for the best paper award. DOI= http://doi.acm.org/10.1145/2470654.2470728


Sas, C., and Whittaker S. (2013). Design for Forgetting: Disposing of Digital Possessions After A Breakup. Proceedings of the 2013 Conference on Human factors in computing systems (CHI '13). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2470654.2466241


2012


Whittaker, S., Kalnikaite, V., Petrelli, D., Sellen, A., Villar, N., Bergman, O., Clough, P., and Brockmeier, J. (2012). Socio-technical Lifelogging: Deriving design principles for a future proof digital past. Human Computer Interaction, 27, 1-2, 37-62. DOI: http://www.tandfonline.com/doi/abs/10.1080/07370024.2012.656071.


Matthews, T., Whittaker, S., Moran, T., Yuen, S., and Judge, T. (2012). Productive Interrelationships Between Collaborative Groups Ease the Challenges of Dynamic and Multi-Teaming. Computer Supported Co-operative Work, 21, 4-5, 397-415. DOI= http://dx.doi.org/10.1007/s10606-011-9154-y


van den Hoven, E., Sas, C., and Whittaker, S. (2012). Designing for Personal Memories: Past, Present and Future. Human Computer Interaction, 27, 1-2, 1-12. DOI: http://www.tandfonline.com/doi/abs/10.1080/07370024.2012.673451


Kalnikaitė, V. Ehlen, P. & Whittaker, S. (2012). Markup as you Talk: Establishing Effective Memory Cues While Still Contributing to a Meeting. In Proceedings of the 2012 Conference on Computer Supported Co-operative Work (CSCW 12). ACM, New York, NY, USA. Nominated for a best paper award. DOI= http://doi.acm.org/10.1145/2145204.2145260


Judge, T., Matthews, T., & Whittaker, S. (2012). Comparing Collaboration and Individual Personas for the Design and Evaluation of Collaboration Software. In Proceedings of the 2012 Conference on Human factors in computing systems (CHI '12). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2207676.2208344


Matthews, T., Judge, T. Whittaker, S. (2012). How Do Designers and User Experience Professionals Actually Use Personas? In Proceedings of the 2012 Conference on Human factors in computing systems (CHI '12). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2207676.2208573


Bergman, O., Whittaker, S., Sanderson, M., Ramamoorthy, A. (2012). How Do We Find Personal Files?: The Effect of OS, Presentation & Depth on File Navigation. In Proceedings of the 2012 Conference on Human factors in computing systems (CHI '12). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2207676.2208707


San Pedro, J., Siersdorfer, S., Kalnikaite, V., and Whittaker, S. (2012). Web-based Multimedia Information Extraction Based on Social Redundancy. In M. Maybury (Ed.), Multimedia Information Extraction, 185-200, New York: Wiley. DOI: 10.1002/9781118219546.ch12


Jones, W., Anderson, K., Whittaker, S. (2012). Representing our information structures for research and for everyday use. In Extended Abstracts of Proceedings of the 2012 Conference on Human factors in computing systems (CHI '12). ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2212776.2212793


Kalnikaite, V., and Whittaker, S. (2012). Synergistic Recollection: How to Design Lifelogging Tools that Help Locate the Right Information. In Zacarias, M., and Oliveira, J. Human Computer Interaction: The Agency Perspective. 329-348, Springer, London.


2011


Whittaker. S. (2011). Personal Information Management: From Consumption to Curation In B. Cronin (Ed.) Annual Review of Information Science and Technology, 45, 1-42, Wiley, Medford, NJ. DOI: 10.1002/aris.2011.1440450108


Kalnikaitė, V. & Whittaker, S. (2011). A Saunter Down Memory Lane: Digital Reflection on Personal Mementos. International Journal of Human-Computer Studies (IJHCS), 69, 5, 298-310. DOI= http://dx.doi.org/10.1016/j.ijhcs.2010.12.004


Harr, R., Wiberg, M., and Whittaker, S. (2011). Understanding Interaction Search Behavior in Professional Social Networks. Human Technology, 7(3), 194-215. DOI: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-51009


Whittaker, S., Lalanne, D., and Tucker, S (2011). Meeting browsers and meeting assistants. In S. Renals (Ed.), Multimodal Signal Processing in Meetings, 204-217, Cambridge, CUP. DOI: http://dx.doi.org/10.1017/CBO9781139136310


Whittaker, S., Matthews, T., Cerruti, J., Badenes, H., and Tang, J. (2011). Am I wasting my time organizing email?: a study of email refinding. In Proceedings of the 2011 Conference on Human factors in computing systems (CHI '11). ACM, New York, NY, USA, 3449-3458. DOI= http://doi.acm.org/10.1145/1978942.1979457


Mahmud, J., Matthews, T., Whittaker, S., Moran, T., and Lau. T. (2011). Topika: integrating collaborative sharing with email. In Proceedings of the 2011 annual conference on Human factors in computing systems (CHI '11). ACM, New York, NY, USA, 3161-3164. http://doi.acm.org/10.1145/1978942.1979410


Matthews, T., Whittaker, S., Moran, T., and Yuen, S. (2011). Collaboration personas: a new approach to designing workplace collaboration tools. In Proceedings of the 2011 annual conference on Human factors in computing systems (CHI '11). ACM, New York, NY, USA, 2247-2256. http://doi.acm.org/10.1145/1978942.1979272


Bao, P., Pierce, J., Whittaker, S., and Zhai, Z. (2011). Smart Phone use by non-mobile business users. In Proceedings of Mobile HCI. ACM, New York, NY, USA. DOI= http://doi.acm.org/10.1145/2037373.2037440


2010


Kalnikaitė, V. & Whittaker, S. (2010).  Beyond Being There? Evaluating Augmented Digital Records. International Journal of Human-Computer Studies (IJHCS), 68, 10, 627-640. DOI=http://dx.doi.org/10.1016/j.ijhcs.2010.05.003.


Bergman, O., Whittaker, S., Sanderson, M., Ramamoorthy, A. (2010). The Effect of Folder Structure on Personal File Navigation. Journal of the American Institute for Information Science and Technology (JASIST), Volume 61, Issue 12, 2426–2441, December 2010.


Daniela Petrelli, Nicolas Villar, Vaiva Kalnikaitė, Lina Dib & Steve Whittaker (2010) FMRadio: Family Interplay with Sonic Mementos . In Proceedings of ACM Conference on Human Factors in Computing Systems (CHI 2010), ACM, New York, NY, USA, 2371-2380. DOI=10.1145/1753326.1753683 http://doi.acm.org/10.1145/1753326.1753683


Vaiva Kalnikaitė, Abigail Sellen, Steve Whittaker & David Kirk (2010). Now Let Me See Where I Was: Understanding How Lifelogs Mediate Memory. In Proceedings of ACM Conference on Human Factors in Computing Systems (CHI 2010). ACM, New York, NY, USA, 2045-2054. DOI=10.1145/1753326.1753638 http://doi.acm.org/10.1145/1753326.1753638.


Petrelli, D. and Whittaker, S. (2010).  Family Memories in the Home: Contrasting Physical and Digital Mementos. Personal and Ubiquitous Computing, 14, 2, (Feb. 2010), 153–169.


Sellen, A., and Whittaker, S. (2010). Lifelogging: What Are We Doing and Why Are We Doing It? Communications of the ACM,Vol. 53, No. 5, 70-77.

 

Dib, L., Petrelli, D. and Whittaker, S. (2010). Sonic Souvenirs: Exploring the Paradoxes of Recorded Sound for Family Remembering. In Proceedings of CSCW10 Conference on Computer Supported Cooperative Work. Recommended for Best Paper Award.

 

Tucker, S., Bergman, O., Ramamoorthy, A., and Whittaker, S. (2010). Catchup: A Useful Application of Time-Travel in Meetings. Proceedings of CSCW10 Conference on Computer Supported Cooperative Work. ACM, New York, NY, USA, 99-102. DOI=10.1145/1718918.1718937 http://doi.acm.org/10.1145/1718918.1718937 Best Paper Award.


Whittaker, S., Bergman, O., and Clough, P. (2010). Easy on That Trigger Dad:  A Study of Long Term Family Photo Retrieval. Personal Ubiquitous Comput. 14, 1, 31-43. DOI=10.1007/s00779-009-0218-7 http://dx.doi.org/10.1007/s00779-009-0218-7

 

2009


Petrelli, D., Van den Hoven, E., and Whittaker, S. (2009).  Making History: Intentional Capture of Future Memories. In Proceedings of CHI09 Conference on Human Factors in Computing Systems, 1723-1732, New York: ACM Press.

 

Bergman, O., Tucker, S. Beth-Marom, R., Cutrell, E., and Whittaker, S. (2009). It’s Not That Important: Demoting Personal Information of Low Subjective Importance Using GrayArea. In Proceedings of CHI09 Conference on Human Factors in Computing Systems, 269-278, New York: ACM Press.

 

San Pedro, J., Kalnikaite, V., Whittaker, S. (2009). You Can Play That Again: Exploring Social Redundancy to Derive Highlight Regions in Videos. In Proceedings of Intelligent User Interfaces.

 

Tucker, S. and Whittaker, S. (2009). Have A Say Over What You See: Evaluating Interactive Compression Techniques. In Proceedings of Intelligent User Interfaces. Nominated for Best Paper.


Wrigley, S., Tucker, S., Brown, G., and Whittaker S. (2009). Audio spatialisation strategies for multitasking during teleconferences.  Interspeech, 2009, 2935-2938.



2008


K. Inkpen, S. Whittaker, M. Czerwinski, R. Fernandez and J. Wallace (2008). GroupBanter: Supporting Serendipitous Group Conversations with IM. In Proceedings of Collaborate.com

 

V. Kalnikaitė & S. Whittaker (2008). Social Summarization: Does Social Feedback Improve Access to Speech Data? In Computer Supported Co-operative Work, ACM Press, New York.

 

Axtell, C.M., Hislop, D., and Whittaker, S. (2008). Mobile Technologies in Mobile Spaces: Findings from the Context of Train Travel. International Journal of Human Computer Studies, 66, 902-915.

 

Bergman, O., Beyth-Marom, R., Nachmias R., Gradovitch, N., Whittaker S. (2008). Improved Search Engines and Navigation Preference in Personal Information Management. ACM Transactions on Office Information Systems, 26 (4).

 

V. Kalnikaitė & S. Whittaker (2008). Cueing Digital Memory: How and Why Do Digital Notes Help Us Remember? In Proceedings of Human Computer Interaction (British HCI Conference) 2008.

 

Wrigley, S., Tucker, S., Brown, G., and Whittaker S. (2008). The influence of audio presentation style on multitasking during teleconferences. Interspeech, 2008, 801-804.


S. Tucker, N. Kyprianou and S. Whittaker (2008) Time-Compressing Speech: ASR Transcripts are an Effective Way to Support Gist Extraction. In Proceedings of MLMI 2008, 226-235, Springer, Amsterdam.

 

D. Petrelli, S. Whittaker, J. Brockmeier (2008). Autotopography: What can Physical Mementos tell us about Digital Memories? In Proceedings of CHI08 Conference on Human Factors in Computing Systems, 53-62, New York: ACM Press. Nominated for Best Paper Award.

 

Tucker, S. and Whittaker, S. (2008). Temporal Compression of Speech: An Evaluation. IEEE Transactions on Audio, Speech and Language Processing, 16, 790-796.

 

Whittaker, S., Tucker, S., Swampillai, K., and Laban, R. (2008). Design and Evaluation of Systems to Support Interaction Capture and Retrieval. Personal and Ubiquitous Computing. http://dx.doi.org/10.1007/s00779-007-0146-3.

 

Whittaker. S. (2008). Making Sense of Sense Making. In T. Erickson and D. McDonald (Eds). HCI Remixed. Cambridge, MIT Press.

 

2007


Jones, Q., Grandhi, S.A., Karam S., Whittaker S., Zhu C., and Terveen L., (2007) Geographic 'Place' and 'Community Information' Preferences. Computer Supported Cooperative Work.  http://dx.doi.org/10.1007/s10606-007-9038-3

 

Millen, D., Yeng., M., Whittaker, S., and Feinberg, J. (2007). Social Bookmarking and Exploratory Search. In European Conference on Computer Supported Co-operative Work, 179-198. Springer: Amsterdam.

 

Kalnikaite, V., and Whittaker, S. (2007). Software or Wetware? Discovering When and Why People Use Digital Prosthetic Memory. In Proceedings of CHI07 Conference on Human Factors in Computing Systems, 71-80, New York: ACM Press. Awarded Best Paper.

 

John C. Tang, James Lin, Jeffrey S. Pierce, Steve Whittaker, Clemens Drews. (2007). Recent Shortcuts: Using Recent Interactions to Support Shared Activities. In Proceedings of CHI07 Conference on Human Factors in Computing Systems, 1263 - 1272, New York: ACM Press.

 

Whittaker, S., and Hirschberg, J. (2007). Accessing Speech Using Strategic Fixation. Computer Speech and Language, 21(2), 296-324. doi:10.1016/j.csl.2006.06.004 

 

Whittaker, S., Bellotti, V., and Gwizdka, J. (2007). Everything Through Email. In William Jones and Jaime Teevan (Eds.). Personal Information Management. Seattle: University of Washington Press.


2006 


Tucker, S., and Whittaker, S. (2006). Time is of the Essence:  An Evaluation of Temporal Compression Algorithms. In Proceedings of CHI06 Conference on Human Factors in Computing Systems, New York: ACM Press. Nominated for Best Paper Award.

 

Whittaker, S. Bellotti, V., and Gwizdka, J. (2006). Email in Personal Information Management. In Communications of the ACM, 49(1), 68-73.

 

2005


Whittaker, S., Laban, R., and Tucker, S. (2005). Analysing Meeting records: An Ethnographic Study and Technical Implications. In Lecture Notes in Computer Science 3869, Machine Learning for Multimodal Interaction, Springer, New York.

 

Tucker, S., Whittaker, S., and Laban, R. (2005). Identifying User Requirements for Novel Interaction Capture. In Proceedings of 5th International Conference on Measuring Behaviour, Wageningen, The Netherlands.

 

Wiberg, M., and Whittaker, S. (2005). Managing Availability: Supporting Lightweight Negotiations. ACM Transactions on Computer Human Interaction, 12, 356-387.

 

Whittaker, S. (2005). Supporting Collaborative Task Management in Email. Human Computer Interaction, 20, 49-88.

 

Whittaker, S. Bellotti, V., and Moody, P. (2005). Revisiting and Reinventing Email. Human Computer Interaction, 20, 1-9.

 

Tucker, S., and Whittaker, S. (2005). Novel techniques for time compressing speech: an exploratory study. In IEEE International Conference on Acoustics, Speech, and Signal Processing, Philadelphia, USA.

 

Wellner, P., Flynn, M., Tucker, S., and Whittaker, S. (2005). A Meeting Browser Evaluation Test. In Proceedings of CHI05 Conference on Human Factors in Computing Systems, New York: ACM Press.

 

Whittaker, S., and Walker, M. (2005). Evaluating Dialogue Strategies. In W. Minker, D. Buehler, and L. Dybkjaer (Eds.), Spoken Multimodal Human-Computer Dialogue in Mobile Environments, Kluwer, Dordrecht, The Netherlands.

 

2004


Whittaker, S., Jones, Q., Nardi, B., Creech, M., Terveen, L., Isaacs, E., and Hainsworth, J. (2004). ContactMap: Organizing Communication in a Social Desktop. ACM Transactions on Computer Human Interaction, 11, 445 – 471.

 

Jones, Q., Grandhi, S., Terveen, L., and Whittaker, S. (2004). People-To-People-to-Geographical-Places: The P3 Framework for Location-Based Community Systems, Computer Supported Cooperative Work, 13, 249-282.

 

Tucker, S., and Whittaker, S. (2004), Accessing Multimodal Meeting Data: Systems, Problems and Possibilities, Lecture Notes in Computer Science 3361, Machine Learning for Multimodal Interaction, 1-11, Springer, New York.

 

Walker, M., Whittaker, S., Stent, A., Maloor, P., Moore, J., Johnston, M., Vasireddy, V. (2004). Generation and Evaluation of User Tailored Responses in Dialogue. Cognitive Science, 28, 811-840.

 

Jones, Q., Grandhi, S., Terveen, L., Whittaker, S., and Chivakula, K. (2004). Putting Systems into Place: A Qualitative Study of Design Requirements for Location-Aware Community Systems. In Proceedings of Conference on Computer Supported Cooperative Work, 203-211. New York: ACM Press.

 

Whittaker, S., and Amento, B. (2004). Semantic Speech Editing. Proceedings of Conference on Computer Human Interaction, 527-534, New York, ACM Press.

 

2003


Whittaker, S., Walker, M., and Maloor, P. (2003). Should I Tell All?: An Experiment on Conciseness in Spoken Dialogue. In Proceedings of Eurospeech, IEEE Press, Geneva.                                                                                          

 

Whittaker, S., and Hirschberg, J. (2003). Look or Listen: Discovering Effective Techniques for Accessing Speech Data. In E. O'Neill, P. Palanque, and P. Johnson (Eds.) Proceedings of Human Computer Interaction, 253-269, Springer-Verlag.

 

Whittaker, S. and Amento, B. (2003). Seeing what you are hearing: Co-ordinating responses to trouble reports in network troubleshooting. In Proceedings of European Conference on Computer Supported Cooperative Work, 219-238. Kluwer, Netherlands.

 

Whittaker, S. (2003). Things to talk about when talking about things. Human-Computer Interaction, 18, 149-170.


Whittaker, S., Terveen., L., Hill., W., and Cherny, L. (2003). Large scale communications. In D. Fisher and C. Lueg (Eds). From Usenet to Cowebs, Springer Verlag, UK.

 

2002


Whittaker, S., Jones, Q., and Terveen, L. (2002). Contact Management: Identifying Contacts to Support Long Term Communication. In Proceedings of Conference on Computer Supported Cooperative Work, 216-225. New York: ACM Press.

 

Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D., and Kamm, C. (2002). The Character, Functions, and Styles of Instant Messaging in the Workplace. In Proceedings of Conference on Computer Supported Cooperative Work, 11-20. New York: ACM Press.

 

Whittaker, S. (2002). Theories and Methods in Mediated Communication. In Graesser, A., Gernsbacher, M., and Goldman, S. (Ed.) The Handbook of Discourse Processes, 243-286, Erlbaum, NJ.

 

Nardi, B., Whittaker, S, Schwarz, H. (2002). NetWORKers and their Activity in Intensional Networks. In Computer Supported Cooperative Work, 205-242. 


Nardi, B. and Whittaker, S. (2002). The role of face-to-face communication in distributed work. In Hinds, P. and Kiesler, S, (Eds.), Distributed work, 83-112. Cambridge, MA, MIT Press.

 

Isaacs, E., Kamm, C., Schiano, D., Walendowski, A., and Whittaker, S. (2002). Characterizing Instant Messaging from Recorded Logs. In Proceedings of CHI2002 Conference on Human Computer Interaction. New York: ACM Press.

 

Whittaker, S., Jones, Q., and Terveen, L. (2002). Managing Long Term Conversations: Conversation and Contact Management. In HICCS 2002.

 

Nardi, B., Whittaker, S., Isaacs, E., Creech, M., Johnson, J., and Hainsworth, J. (2002). Integrating Communication and Information Through ContactMap. Communications of the ACM, 45, 89-95.

 

Whittaker, S., Hirschberg, J., Amento, B., Stark, L., Bacchiani, M., Isenhour, P., Stead, L., Zamchick G., & Rosenberg, A. (2002) SCANMail: a voicemail interface that makes speech browsable, readable and searchable. In Proceedings of CHI2002 Conference on Human Computer Interaction, NY: ACM Press, 275-282.

 

Whittaker, S., Walker, M., and Moore, J. (2002). Fish or Fowl: A Wizard of Oz Evaluation of Dialogue Strategies in the Restaurant Domain. Language Resources and Evaluation Conference.

 

M Walker, S. Whittaker, A. Stent, P. Maloor, J. Moore, M. Johnston, G. Vasireddy. (2002).  Speech plans: generating evaluative responses in spoken dialogue. International Natural Language Generation Conference.

 

Stent, A., Walker, M., Whittaker S., and Maloor, P. (2002). User-Tailored Generation for Spoken Dialogue: An Experiment  (2002). Proceedings of International Conference on Spoken Language Processing.

 

Johnston, M., Ehlen, P., Bangalore, S., Walker., M., Stent, A., Maloor, P., and Whittaker, S. (2002). MATCH: An Architecture for Multimodal Dialogue Systems. To appear in North American Association for Computational Linguistics.

 

2001


Whittaker, S., and Hirschberg, J. (2001). The character, value and management of paper archive. ACM Transactions on Computer Human Interaction, 8, 150-170.

 

Hirschberg, J., Bacchiani, M., Hindle, D., Isenhour, P., Rosenberg, A., Stark, L., Stead, L., Whittaker, S., and Zamchick, G. (2001). SCANMail: Browsing and searching speech data by content. In Proceedings of Eurospeech.

 

M. Walker, J. Aberdeen, J. Boland, E. Bratt, J. Garofolo, L. Hirschman, A. Le, S. Lee, S. Narayanan, K. Papineni, B. Pellom, J. Polifroni, A. Potamianos, P. Prabhu, A. Rudnicky, G. Sanders, S. Seneff, D. Stallard, S. Whittaker. DARPA Communicator Dialog Travel Planning Systems: The June 2000 Data Collection In EUROSPEECH: European Conference on Speech Processing , 2001.

 

Bacchiani, M., Hirschberg, J., Rosenberg, A., Whittaker, S., Hindle, D., Isenhour, P., Jones, M., Stark, L., and Zamchick, G. (2001). SCANMail: Audio Navigation in the Voicemail Domain. In Proceedings of the Workshop on Human Language Technology.

 

2000


Nardi, B., Whittaker, S., Bradner, E. (2000). Interaction and Outeraction: Instant Messaging in Action. In Proceedings of Conference on Computer Supported Cooperative Work, 79-88. New York: ACM Press.

 

Whittaker, S., Terveen, L., and Nardi, B. (2000). Let's stop pushing the envelope and start addressing it: a reference task agenda for HCI. Human Computer Interaction, 15, 75-106.

 

Nardi, B., Whittaker, S, Schwarz, H. (2000). It's Not What You Know, It's Who You Know: Work in the Information Age. First Monday.

 

Whittaker, S., Davies, R., Hirschberg, J., and Muller, U. (2000). Jotmail: a voicemail interface that enables you to see what was said. In Proceedings of CHI2000 Conference on Human Computer Interaction, 89-96. New York: ACM Press.

 

Rosenberg, A. Parthasarathy, S. Hirschberg, J., Whittaker, S. (2000). Using speaker detection to classify voicemail data. In Proceedings of International Conference on Spoken Language Processing.

 

Stark, L., Whittaker, S., and Hirschberg, J. (2000). ASR satisficing: the effects of ASR accuracy on speech retrieval. In Proceedings of International Conference on Spoken Language Processing.

 

Barzilay, R., Collins, M., Hirschberg, J., Whittaker, S. (2000). The Rules Behind Roles: Identifying Speaker Role in Radio Broadcasts, In Proceedings of AAAI 2000, Austin.

 

Bangalore, S., Rambow, O. and Whittaker, S. (2000). Evaluation Metrics for Generation, In Proceedings of International Conference on Natural Language Generation (INLG 2000).

 

1999


Whittaker, S., and Schwarz, H. (1999) Meetings of the board: the impact of scheduling medium on long term coordination in software development. In Computer Supported Cooperative Work, 8,175-205.

 

Schwarz, H., Nardi, B., and Whittaker, S. (1999). The hidden work in virtual work. In International Conference on Critical Management.Winner of the MIT Siegel Prize.

 

Whittaker, S., Hirschberg, J., Choi, J., Hindle, D., Pereira, F., and Singhal, A. (1999). SCAN: designing and evaluating user interfaces to support retrieval from speech archives. In Proceedings of SIGIR99 Conference on Research and Development in Information Retrieval, 26-33.

 

1998


Whittaker, S. Terveen, L., Hill, W., and Cherny, L. (1998). The dynamics of mass interaction, In Proceedings of Conference on Computer Supported Cooperative Work, 257-264. New York: ACM Press.

 

Whittaker, S., Hirschberg, J., and Nakatani, C. H. (1998). Play it again: a study of the factors underlying speech browsing behavior, In Proceedings of CHI98 Conference on Computer Human Interaction. New York: ACM Press.

 

Whittaker, S., Hirschberg, J., and Nakatani, C. H. (1998). All talk and all action: strategies for managing voicemail messages, In Proceedings of CHI98 Conference on Computer Human Interaction, 1998. New York: ACM Press.

 

Whittaker, S., Hirschberg, J., and Nakatani, C. H. (1998). What you see is almost what you hear: design principles for user interfaces for accessing speech archives, In Proceedings of International Conference on Spoken Language Processing.

 

Nakatani, C. H., Whittaker, S., and Hirschberg, J. (1998). Now you hear it now you don't: empirical studies of audio browsing behavior, In Proceedings of International Conference on Spoken Language Processing.

 

Choi, J., Hindle, D., Hirschberg, J., Magrin-Chagnolleau, I., Nakatani, C. H., Pereira, F., Singhal, A., Whittaker, S. (1998).  SCAN - Speech content audio navigator: a systems overview. In Proceedings of International Conference on Spoken Language Processing.

 

1997


Whittaker, S., Swanson, G., Kucan, J., & Sidner, C., (1997). Telenotes: managing lightweight interactions in the desktop. ACM Transactions on Computer Human Interaction, 4, 137-168.

 

Isaacs, E., Whittaker, S., O'Conaill, B., & Frohlich, D. (1997). Informal communication re-examined: new functions for video in supporting opportunistic encounters. In K. Finn, A. Sellen, S. Wilbur (Eds.), Video mediated communication. LEA: NJ.

 

Whittaker, S., and O'Conaill, B. (1997). The role of vision in face-to-face and mediated communication. In In K. Finn, A. Sellen, S. Wilbur (Eds.), Video mediated communication. LEA: NJ.

 

O'Conaill, B., and Whittaker, S. (1997). Characterizing, predicting and measuring video-mediated communication: a conversational approach. In In K. Finn, A. Sellen, S. Wilbur (Eds.), Video mediated communication. LEA: NJ.

 

Whittaker, S., Isaacs, E., and O'Day, V. (1997). Widening the Net. In SIGCHI Bulletin, 29. New York: ACM Press.

 

Walker, M., Cahn, J.,  and Whittaker, S. (1997). Improvising Linguistic Style: Social and Affective Bases for Agent Personality . In Proceedings of the Conference on Autonomous Agents, AGENTS97.

 

1996


Nardi, B., Kuchinsky, A., Whittaker, S., Leichner, R., and Schwarz, H. (1996). Video as data: technical and social aspects of a collaborative multimedia application. In Computer Supported Cooperative Work, 4, 73-100.

 

Whittaker, S. and Sidner, C. (1996). Email overload: exploring personal information management of email. In Proceedings of CHI'96 Conference on Computer Human Interaction, NY: ACM Press, 276-283.

 

Whittaker, S. (1996). Talking to strangers: an evaluation of the factors affecting electronic collaboration. In Proceedings of Conference on Computer Supported Cooperative Work, 1996. New York: ACM Press.

 

1995


Whittaker, S. and Schwarz, H. (1995). Back to the future: pen and paper technology supports complex group coordination. In Proceedings of CHI'95 Conference on Computer Human Interaction, NY: ACM Press, 495-502, html.

 

Whittaker, S. (1995). Video as a technology for interpersonal communications: a new perspective. To appear in IS &T / SPIE Symposium on Electronic Imaging Science and Technology: Multimedia computing and Networking, 2417, 294 - 304. SPIE Press: San Jose.

 

Whittaker, S. (1995) Rethinking video as a technology for interpersonal communications: theory and design implications. International Journal of Man-Machine Studies, 42, pp 501-529.

 

1994


Whittaker, S., Frohlich, D., and Daly-Jones, O. (1994). Informal communication: what is it like and how might we support it? In Proceedings of CHI'94 Conference on Computer Human Interaction, Boston, USA, Eds., C. Plaisant, NY: ACM Press, 130-137.

 

Whittaker, S., Hyland, P., and Wiley. M. (1994). Filochat: handwritten notes provide access to recorded conversations. In Proceedings of CHI94 Conference on Computer Human Interaction, 271-277, 1994. New York: ACM Press.

 

1993


Whittaker, S., Geelhoed, E., and Robinson, E. (1993). Shared workspaces: how do they work and when are they useful? International Journal of Man-Machine Studies, 39, pp 813-842.

 

O'Conaill, B., Whittaker, S., and Wilbur, S. (1993). Conversations over videoconferences: an evaluation of the spoken aspects of video-mediated communication. Human Computer Interaction, 8, 389-428.

 

S. Whittaker, and B. O'Conaill (1993). Evaluating videoconferencing. In Proceedings of CHI'93 Human Factors in Computing Systems. NY: ACM Press.

 

Nardi, B., Schwarz, H., Kuchinsky, A., Leichner, R., Whittaker, S. and Sclabassi, R. Turning away from talking heads: the use of video-as-data in neurosurgery. In Proceedings of CHI93 Conference on Computer Human Interaction, 1993, 327-334. New York: ACM Press.

 

1991


Whittaker, S., Brennan, S., and Clark, H (1991). Co-ordinating activity: an analysis of computer supported cooperative work. In Proceedings of CHI'91 Human Factors in Computing Systems, New Orleans, USA, Eds., S. Robertson, J. Olson & G. Olson, NY: ACM Press, 360-367.

 

Whittaker, S., and Walker, M. (1991). Towards a theory of multimodal interaction . Proceedings of the AAAI Symposium on Multimodal Interaction.

 

P. Stenton and S. Whittaker (1991). Putting Natural Language to use. In Proceedings of Conference on Pragmatics in Natural Language.

 

1990


Walker, M., and Whittaker, S. (1990). Mixed Initiative in Dialogue: An investigation into discourse segmentation . In Proceedings 28th Annual Meeting of the Assocation for Computational Linguistics.

 

1989


S. Whittaker and P. Stenton (1989). User studies and the design of natural language systems. In Proceedings of the 4th Meeting of the European Association of Computational Linguistics.

 

1998


Whittaker, S., and Stenton, P. (1988). Cues and control in expert client dialogues.In Proceedings 26th Annual Meeting of the Association for Computational Linguistics.

 

PATENTS

  1. 1.Method and apparatus for information management in a computer database, WO 1991012581 A3, 1991

  2. 2.Method and Apparatus for Graphical Interrogation of a Database, EP 0,466,878, 1996

  3. 3.Method and apparatus for database interrogation using a user-defined table, US 5752016 A, 1998

  4. 4.System and method for gisting, browsing and searching voicemail using automatic speech recognition, US 20030128820 A1, 2003

  5. 5.System and method for querying information using a flexible multi-modal interface, US 20030093419 A1, 2003

  6. 6.System and method for browsing and searching through voicemail using automatic speech recognition, EP 1109390 A3, 2003

  7. 7.System and method for analyzing communications of user messages to rank users and contacts based on message content, US 6832245 B1, 2004

  8. 8.System and method for providing enhanced persistent communications, US 7188140 B1, 2007

  9. 9.System and method for processing speech files, US 7225126 B2, 2007

  10. 10.System and method for analyzing communications, US 7454470, 2008

  11. 11.Method and apparatus for voicemail notes, US 7664235 B2, 2008

  12. 12.System and Method for Indexing Voice Mail Messages By Speaker, US 20100166157 A1, 2010

  13. 13.Method and apparatus for voice mail notes, US 7995711 B2, 2011


 

Steve Whittaker June 2014